Resume
Work
Experience
2018 - Present
UX Designer
As a freelance UX Designer, I collaborate closely with clients to develop user-friendly and visually appealing designs that enhance customer engagement. I partner with local organizations in various industries to identify user needs and elevate user experience. My aim to leverage my knowledge of my clients' target audiences to create products that resonate with them and their technological familiarity. Additionally, I analyze competitor websites and offerings to discover ways to boost consumer interaction with my clients' websites.
2021 - Present
Product Sr. Analyst
As a skilled technology professional, I play a key role in leading our technology platform initiatives for the Executive Benefits business. I prioritize customer service and team collaboration, leveraging my robust technological expertise to develop ideas work with agile teams, and manage various technological aspects of Executive Benefits to better serve our internal and external clients. This position has transformed me into a proactive self-starter with diverse production and technology skills, enabling me in to a fast-paced and evolving environment.
2017 - 2021
Business Operations Sr. Specialist
I organized and directed project efforts aimed at developing new products and restructuring the existing application process. I streamlined and improved lengthy applications and supplementary forms while creating new forms to enhance efficiency and organization. Additionally, I trained and mentored colleagues on effective communication strategies and worked with both external and internal stakeholders to address conflicts and maintain client confidentiality.
Education
2017 - 2019
Organizational Psychology, Strategic Leadership |
Master’s Degree
I am convinced that strategic thinking enhances. With an M.A. in Strategic Leadership, I aim to be a leader who seeks greater achievements, supports the growth of those around me, evaluates decisions critically, fosters successful and innovative teams, recognizes new opportunities, adapts to evolving environments, and effectively communicates and implements an inspiring vision.
2014 - 2017
Organizational Leadership | Bachelor's Degree
Bethel's B.A. in Organizational Leadership program enabled me to uncover my strengths and learn how to apply them in business and effective leadership. I recognized my most impactful leadership styles to enhance engagement with others, maintain a balance between innovation and established processes, and adeptly respond to various opportunities and challenges. This allowed me to progress in my career by clarifying my values, strengths, and skills positioning me as a world-class leader capable of change.
Skills
& Expertise
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Extensive record of prioritizing multiple projects and deadlines and coordinating deliverables with a team to achieve goals while ensuring exceptional quality of services.
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Multiple experiences analyzing and developing interdepartmental training and processes to improve upon existing systems and lead a team to work sufficiently.
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Energetic and passionate work with others to not only meet performance goals, but to also help others meet their goals while cultivating long-lasting positive relationships.